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Don’t get cocky!


๐Ÿ†‚๐Ÿ…ด๐Ÿ†๐Ÿ…ธ๐Ÿ…ด๐Ÿ†‚: Build a business capabilities model – differentiate your MSP, win deals, and sell more services to clients.


๐™๐™ค๐™™๐™–๐™ฎ’๐™จ ๐™ฅ๐™๐™–๐™จ๐™š ๐™ข๐™–๐™ง๐™ ๐™จ ๐™ฉ๐™๐™š ๐™˜๐™ค๐™ฃ๐™˜๐™ก๐™ช๐™จ๐™ž๐™ค๐™ฃ ๐™ค๐™› ๐™ค๐™ช๐™ง ๐™จ๐™š๐™ง๐™ž๐™š๐™จ – ๐™ฉ๐™๐™–๐™ฃ๐™ ๐™จ ๐™›๐™ค๐™ง ๐™›๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™–๐™ก๐™ค๐™ฃ๐™œ – ๐™„ ๐™๐™ค๐™ฅ๐™š ๐™ฎ๐™ค๐™ช ๐™›๐™ค๐™ช๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™ž๐™ฃ๐™›๐™ค ๐™๐™š๐™ก๐™ฅ๐™›๐™ช๐™ก!



PHASE 5: ITERATE


From my last post (EXECUTE: https://lnkd.in/g7E8ziwN), you’ve now refreshed your MSPs capabilities, aligned with your customers’ wants and needs, and everything is going swimmingly.


The ITERATE phase is the perpetual monitoring and adjusting of your capabilities as the landscape of your industry moves.


๐™๐™๐™ž๐™จ ๐™ž๐™จ๐™ฃ’๐™ฉ ๐™จ๐™š๐™ฉ ๐™ž๐™ฉ ๐™–๐™ฃ๐™™ ๐™›๐™ค๐™ง๐™œ๐™š๐™ฉ ๐™ž๐™ฉ. ๐™”๐™ค๐™ช ๐™ข๐™ช๐™จ๐™ฉ:


– Have built-in feedback loops

– Use an Agile/DevOps approach to improvement

– Compose your organization with a nimble and flexible posture.



RINSE AND REPEAT


๐— ๐—ฎ๐—ธ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—ฎ ๐—ณ๐—ผ๐—ฟ๐—ฐ๐—ฒ ๐—บ๐˜‚๐—น๐˜๐—ถ๐—ฝ๐—น๐—ถ๐—ฒ๐—ฟ – If you’ve completed this process successfully, you’ll have built a modular framework that you can apply to almost any segment of your business.

๐——๐—ผ๐˜‚๐—ฏ๐—น๐—ฒ ๐—ฑ๐—ผ๐˜„๐—ป ๐˜„๐—ถ๐˜๐—ต ๐—บ๐—ผ๐—บ๐—ฒ๐—ป๐˜๐˜‚๐—บ – You have an organization that now understands modular process improvement at scale. Don’t waste that.

๐—œ๐—ป๐˜ƒ๐—ผ๐—น๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€- They should be seeing the rewards of this new way, and most likely have ideas of where to apply it in other areas – be open and excited for their ideas!

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